Tuesday, January 29, 2013
How To: Manage Your Facebook Page From Your Mobile Device
The reality is that rational customers don't expect you to be monitoring your page every moment of the day and responding instantaneously, but they certainly appreciate when you are. You may even convert a few likes to brand evangelists by the speed of your response.
Luckily, Facebook has made it easier to stay on top of things.
Using the Facebook Pages Manager app for iOS or the recently released Android version, you can manage multiple pages on your mobile device and receive push notifications when a user posts a comment or sends your page a message. Very helpful.
I use this app even when I am working on my laptop during the work day. I find the push notifications to be very helpful and allow for me to be able to respond to community members quickly even when I am working on something else and not using Facebook at that moment.
Community Managers: What do you think about the Facebook Pages Manager app? Do you find it useful? Has it made your job any easier? Leave a comment and share your experience with the app.